Cyber Security | Development
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A Leading Financial Services in LATAM

Greater software quality and security for a leading financial company

One of the major leading financial services in LATAM faced significant issues with their online banking platform that ultimately hindered the user experience, leading to dissatisfaction and failed retention. They opted for many of TekXera’s development and testing services to resolve these issues.

The challenge

Users reported frequent bugs, slow and degraded performance, and security vulnerabilities which ultimately contributed to a dissatisfied client base. The security vulnerabilities also posed significant compliance risks for this organisation.

 

The solution

Working by a five stage thorough process, TekXera identified, implemented, tested and monitored a solution, end-to-end, through our development and testing services. The solution we integrated saw this organisation deliver on stability, speed and security. A commitment they continue to deliver today.

The initial assessment

We conducted a thorough assessment of the existing software and infrastructure to understand where this organisation was. This allowed us to identify key pain points and key areas for improvement.

Functional testing

We begun to conduct comprehensive functional testing to identify the bugs and deploy fixes/patches to resolve them.

Performance testing

We conducted load and stress testing to identify where performance could be improved both on and off peak usage hours.

Security testing

We conducted penetration testing and vulnerability assessments to identify where security lacked and the potential threats to the platform. We then were able to implement policies and patches to fully secure the platform.

Test automation

Using already established automated test scripts designed for regression testing, we monitored our solution during on and off peak usage times to ultimately ensure continued software quality.

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