Support services that support your business productivity
Leverage our technical expertise
Maximise your business productivity through affordable, effective and direct IT support.
Our expertise with leading ticket tools
Powered by the best tools
Invest in what matters most
Cost efficient expertise
We understand that employing an in-house IT team is a greater expense than outsourcing it, which is why we’re committed to offering an affordable and long-lasting helpdesk solution.
Prepare for the worst
Disaster recovery
Focus on what matters most in your business while one of our IT specialists handles technology advancement silently in the background. Never miss a step when it comes to technology.
Stay ahead of the game
Up-to-date software
Leverage our vast IT knowledge to integrate long-lasting solutions that bring the latest cutting-edge technologies into the core of your business.
Support anywhere, anytime
Our award-winning remote support provides quick, easy and convenient support when you need it. Save both time and money to divert to your wider business objectives.
On-site to handle any issue, big or small
Our on-site support solution is ideal businesses who require flexibility. We’ll find the IT engineer that best suits your needs and business, who will be able to work either full or part-time.
Locate permanent talent
Our Transfer of Undertakings (Protection of Employment) solution is perfect for businesses looking to locate and employ a full-time IT engineer who can support your business full-time.
TekXera
Your #1 IT Partner
TekXera is your end-to-end IT partner that allows technological advancement supported by affordability and scalability. With a wealth of experience and resources, our technical teams are ready to support your next business venture.
L1/2/3 Engineers
Whatever the complexity of your IT issues, we have a capable engineer ready to assist you, ranging from L1, 2 and 3.
7 Day Trial
Trial any one of our packages yourself for 7 days, completely free, so that you can experience the service and level of support we provide.
Scalability
Our helpdesk services are designed to scale up or down with the demands of your business. Never pay for what you don’t need or use!
Exclusive bundle for new customers
7 day trial
On-site survey
Dark web scan
Free consultancy
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FAQs
IT Consulting FAQs
You’ll have 30 minutes with one of our IT specialists who will walk through your IT requirements with you. Since this is a short session, we’ll briefly cover the five stages of our IT Consulting services to give you a better outlook on your options.
Our IT consultation consists of five stages designed to allow us to deeply analyse various aspects of your business. Once we have a better understanding of your vision and current situation, we can build a technological strategy that checks all the boxes.
Discovery
We’ll review your current IT infrastructure, solutions and policies, procedures and ecosystem security.
IT Adopting Scoring
We’ll evaluate how you currently compare to your competitors, if your existing solutions are up-to-date, critical issues are patched and audits have been and are still being conducted correctly.
Discussing Your Options
It’s time to discuss how our TekXera’s solutions can help you resolve or mitigate the problems we’ve uncovered.
Choosing Your Solution
After all is said and done, we need to select the solution and technologies best suited for your business model and types of issues we’ve identified.
Strategy & Vision
Now it’s time to strategise! Together, we’ll develop an effective plan of how we’ll integrate new solutions into your business and decide on the most suitable timeline that works for you.
Our free IT consultation is a one-time courtesy for new clients interested in partnering with TekXera.Â
Just get in touch! You can find all our contact details here.
