Improved uptime, security and control
Proactive network management
Keeping your infrastructure secure and operational through proactive monitoring, rapid issue resolution and continuous performance optimisation.
Our expertise with leading ticket tools
Powered by the best tools
Keep more for your business
Reduced operating costs
Significantly reduce your operating costs by eliminating the need to train and employ an internal team to oversee your network.
24/7/365 monitoring, reporting and maintenance
Low downtime
Round-the-clock monitoring and maintenance means you never have to worry about downtime.Â
Secure by default
Improved security
Outsourcing network maintenance means your business can take advantage of already established cyber security infrastructure, without the need of employing an additional team.
Support anywhere, anytime
Our award-winning remote support provides quick, easy and convenient support when you need it. Save both time and money to divert to your wider business objectives.
On-site to handle any issue, big or small
Our on-site support solution is ideal businesses who require flexibility. We’ll find the IT engineer that best suits your needs and business, who will be able to work either full or part-time.
Locate permanent talent
Our Transfer of Undertakings (Protection of Employment) solution is perfect for businesses looking to locate and employ a full-time IT engineer who can support your business full-time.
TekXera
Your #1 IT Partner
TekXera is your end-to-end IT partner that allows technological advancement supported by affordability and scalability. With a wealth of experience and resources, our technical teams are ready to support your next business venture.
24/7/365 Support
We know that network issues can happen at any time, posing a ripple effect of issues if not properly addressed. That’s why our teams are round-the-clock, monitoring and maintaining your network day and night.
Specialist Insights
We’re proud to have over 10 years of networking expertise under our belt that give us, and by extension you, a unique edge when building an affordable, reliable and secure network.
Streamlined
Streamline how you collect and filter data to help speed up internal processes, delivering a higher-quality experience for both employees and consumers.
Resolutions to all issue types:
Failures
Router issues
Malware
Device issues
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FAQs
IT Consulting FAQs
You’ll have 30 minutes with one of our IT specialists who will walk through your IT requirements with you. Since this is a short session, we’ll briefly cover the five stages of our IT Consulting services to give you a better outlook on your options.
Our IT consultation consists of five stages designed to allow us to deeply analyse various aspects of your business. Once we have a better understanding of your vision and current situation, we can build a technological strategy that checks all the boxes.
Discovery
We’ll review your current IT infrastructure, solutions and policies, procedures and ecosystem security.
IT Adopting Scoring
We’ll evaluate how you currently compare to your competitors, if your existing solutions are up-to-date, critical issues are patched and audits have been and are still being conducted correctly.
Discussing Your Options
It’s time to discuss how our TekXera’s solutions can help you resolve or mitigate the problems we’ve uncovered.
Choosing Your Solution
After all is said and done, we need to select the solution and technologies best suited for your business model and types of issues we’ve identified.
Strategy & Vision
Now it’s time to strategise! Together, we’ll develop an effective plan of how we’ll integrate new solutions into your business and decide on the most suitable timeline that works for you.
Our free IT consultation is a one-time courtesy for new clients interested in partnering with TekXera.Â
Just get in touch! You can find all our contact details here.
